We respect your privacy. Any information you provide on this website is confidential. This website complies with the general data protection regulation (GDPR) (EU) 2016/679) when dealing with all data received from visitors to this website.
For the purpose of the general data protection regulation (GDPR) (EU) 2016/679 the data controller is:
ARQ Homes 355-357 Barking Road East Ham London E6 1LA
This policy applies only to your use of this website, which may contain links to other websites. We have no control over how your data is collected, stored, or used by other websites and we advise you to check the policies of any such websites before providing any data to them.
ABOUT THIS WEBSITE
The purpose of this website is to provide property related marketing information and other services as undertaken by ARQ Homes.
INFORMATION WE COLLECT AND PROCESS ABOUT INDIVIDUALS
We only store data that is necessary and relevant to the services provided by our company. Any processing of your data is only done to provide or perform the services you have requested. We collect and process personal information from individuals:
Who are authorised to log in to their personal account on this website.
Who register on this website to receive marketing material.
The information collected includes your name, telephone number and email address together with other personal information that you may provide at the time of registration.
WHY WE COLLECT YOUR PERSONAL DATA
We need to collect some personal data from you so that we can provide you with the services you have requested by registering on this website. We will not collect any personal data that we do not need to provide these services to you.
WHAT WE DO WITH YOUR PERSONAL DATA
We will use the data you have provided to match you to suitable properties and send you property marketing emails. We do not share your personal details with unaffiliated groups without your explicit permission. We may share some of your personal information with certain groups, e.g. affiliated third parties and contractors such as our database administrators, for the sole purpose of helping us provide property services to you. These groups do not share your personal information or use it for any purpose other than as instructed by us.
When you give ARQ Homes your personal information, we take steps to ensure that your information is treated securely. Whilst we strive to protect your personal information, ARQ Homes cannot guarantee the security of any information you transmit to us across the internet and you do so at your own risk. The safety and security of your information also depends on you. Where you have a password to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
WHERE YOUR DATA IS STORED
The data that we collect from you via this website is stored on servers which are hosted in a secure location in England UK. We do not store or process individuals’ data outside of the European economic area (“EEA”).
HOW LONG WE WILL KEEP YOUR PERSONAL DATA
ARQ Homes retain any personal information you have provided through this website for as long as it is needed to provide you with an appropriate level of service, or until you request that it is deleted. Even if we delete your personal information it may persist on back-up or archival media for legal, tax or regulatory reasons.
OUR LAWFUL BASIS FOR PROCESSING YOUR PERSONAL DATA
When you register on this website and we collect your personal data, our lawful basis for processing your data will be our “legitimate interest” in providing you with property marketing information and/or services that you have requested by registering on this website.
SUBMITTING REGISTRATION INFORMATION
The site registration forms require you to supply contact information: you name, telephone number, and email address. By submitting the registration information via this website, you agree that ARQ Homes can use this information to match your property requirements and contact you. If you register on this website, we will keep a record of that correspondence. This website also includes contact us forms where you specify your preferred methods contact. Whether this constitutes a registration, will depend upon the further details that you provide.
You have the right: To be informed of access, to rectification, to erasure, to restrict processing, to data processing and to object in relation to automated decision making and profiting
If you believe that the personal data we hold about you is incorrect you have the right to request in writing a copy of this data, free of charge, and have it corrected, restricted, or deleted. If you wish to complain about the way we handle your personal data you contact us to have the matter investigated. If you are not satisfied with our response or you believe we are not processing your personal data is accordance with the law you have the right to complain to the information commissioner’s office http://ico.org.uk/
REMOVAL FROM LIST
You may remove your information from the registration list and opt out of future marketing communications from the ARQ Homes by sending an email to
WHAT INFORMATION IS AUTOMATICALLY COLLECTED WHEN YOU VISIT THIS SITE
When you browse on this site you e-mail address is not automatically collected but our server may automatically gather and store the following information about your visit:
Your IP address.
The type of browser and operating system used to access our site.
The pages your visit.
The date and time of your visit.